Payment Policy
FireCred's Payment Policy
1. What forms of payment do you accept?
FireCred only accepts payment via credit card unless your organization enters into a custom enterprise-scale agreement. You may inquire about this by submitting an email to info@firecred.com.
FireCred only accepts payment via credit card unless your organization enters into a custom enterprise-scale agreement. You may inquire about this by submitting an email to info@firecred.com.
2. Will a receipt be provided?
FireCred will generate an invoice showing payment and this can be downloaded from your user portal (go to Account) after you sign in.
FireCred will generate an invoice showing payment and this can be downloaded from your user portal (go to Account) after you sign in.
3. Is tax included in the listed price?
No, the tax is not included in the listed price, but it will be charged during your transaction. We do not list the tax amount as it varies from location to location.
No, the tax is not included in the listed price, but it will be charged during your transaction. We do not list the tax amount as it varies from location to location.
4. Can a paid registration be transferred from one user to another?
Unfortunately, FireCred is unable to transfer a paid registration from one user to another.
Unfortunately, FireCred is unable to transfer a paid registration from one user to another.
5. Do you provide refunds?
FireCred is unable to offer a refund following purchase of the course. Partial refunds are also not possible.
FireCred is unable to offer a refund following purchase of the course. Partial refunds are also not possible.